For effective management of real estate units Pioneer Group has created the PIONEER SERVICE division, which includes a single-purpose management company “Management, Operation and Maintenance of Buildings and Constructions”. The company has qualified professional staff, who have a great experience in management, operation and maintenance of real estate units of different purposes. The company also has the corresponding material and technical basis for maintaining utility systems of various complexity.

The division’s field of activity includes:

1. The whole range of works on maintaining inner engineering systems of buildings:

• power-supply, power equipment and lighting systems;
• ventilation and air-conditioning system;
• facility management systems;
• heating, water-supply and sewer systems;
• fire alarm and security systems;
• elevators.

2. Guaranteeing cleanness and order of public areas and adjusting territory;

3. Providing our clients with informational and legal support:

• Control of contractual obligations execution by service or energy providers or any other organizations, including control of the volume, quality and deadlines of provided services.
• Working out and submitting for approval to the proprietors calculations of the amount of payments, fees and installments.
• Calculating and collecting payments for the housing and public utility services provided.
• Preparing offers to proprietors concerning additional works on support and maintenance. Sanctioning them in the appropriate order.
• Accepting and keeping project, technical and as-built documentation on an apartment block, introducing changes and additions to the documents in the order, ser by RF legislation.
• Keeping copies of the title documents on an accommodation, as well as documents, that provide grounds for a citizen’s residence in an apartment block.
• Giving out certificates to the proprietors that provide information about registration, the flat’s parameters, calculations status, passportization services.

Moreover, the company is planning to offer their clients a whole range of extra services concerning electro-technical and plumbing works, as well as cleaning services, including window washing.

PIONEER SERVICE also engages in managing commercial real estate. Apart from operating and managing units, its lines of attention include brokerage and marketing support services.